Remember your ID and
latest 3 months’ payslips
or bank statements
Don’t want to complete any forms?
SMS your Firstname *Surname
*RSA ID *Gross monthly income
How do I manage my account?
To apply for a credit limit increase – dial *120*27587# (Network rates apply)
To do a balance enquiry and confirm your instalment due, dial 0860 900 200 (SA) or +27 (0) 21 928 1043 (International), select the Store Card option, followed by the Balance Enquiry option.
Have your card and ID number ready.
How do I pay my account?
Pay at any Shoe City, Ackermans, Refinery, Tekkie Town or Dunns store.
Via your mobile banking app or internet banking
Banking Details: Standard Bank Current Account Account Name: Tenacity Financial Services Account number: 070336342 Branch number: 051001 Reference number: Your 16 digit store card number
We are an approved beneficiary with all banking institutions. Search for Tenacity Financial Services from the list of pre-approved beneficiaries and use your 16 digit store card number as reference:
Account Name: Tenacity Financial Services
Account number: 070336342
Branch number: 051001
Reference number: Your 16 digit store card number
Pay by debit order – email us on email@example.com and we will send you the necessary forms to
Do an instant secure EFT via OZOW (SA only) CLICK HERE
EFT at a bank branch or enabled ATM or a cash payment at a cash-accepting ATM