Remember your ID and
latest 3 months’ payslips
or bank statements
Don’t want to complete any forms?
SMS your Firstname *Surname
*RSA ID *Gross monthly income
How do I manage my account?
To apply for a credit limit increase – dial *120*27587# (Network rates apply)
To do a balance enquiry and confirm your instalment due, dial 0860 900 200 (SA) or +27 (0) 21 928 1043 (International), select the Store Card option, followed by the Balance Enquiry option.
Have your card and ID number ready.
How do I pay my account?
Pay at any Shoe City, Ackermans, Refinery, Tekkie Town or Dunns store.
Via your mobile banking app or internet banking
We are an approved beneficiary with all banking institutions. Search for Tenacity Financial Services from the list of pre-approved beneficiaries and use your 16 digit store card number as reference:
Account Name: Tenacity Financial Services
Account number: 070336342
Branch number: 051001
Reference number: Your 16 digit store card number
Pay by debit order – email us on email@example.com and we will send you the necessary forms to
Do an instant secure EFT via OZOW (SA only) CLICK HERE
EFT at a bank branch or enabled ATM or a cash payment at a cash-accepting ATM