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|REGION||METHOD OF DELIVERY||DELIVERY CHARGES||DELIVERY TIMES*|
|South Africa (All Regions)||Nominated Courier||
FREE Delivery on all orders over R500.
R50 Additional charge for orders under R500.
Main Centres 2-7 days.
Regional Areas 3-7 days.
Excluding Weekends & Public Holidays.
* Delivery times might change during SALE and Black Friday periods.
|ONLINE RETURN||RETURN & EXCHANGE IN-STORE|
30 Days Return policy with proof of payment.
R50 Courier fee on all returns/refunds.
Returns need to be logged online.
A customer service agent will call you to arrange payment back into your account after product has been inspected.
30 Days FREE exchange & return with proof of payment at any Shoe City Store.
No refunds or exchanges on SALE goods without original proof of purchase.
If no proof of purchase can be provided, we will exchange your item(s) at the current system price.
For hygienic reasons, no refunds or exchanges on socks or pantyhose.